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On-call Servicing

 

Each customer registered with SureFix will be given a registration number that can be used anytime for easy reference. This shall help SureFix team retrieve customer information and home address more quickly for quicker service.


Customers usually elect to use the on-call service with SureFix before they sign an annual maintenance contract. On-call service is flexible, and customers shall only pay per each individual job, which includes costs for man-hours and spare parts.  


Using our on-call service enables our customers to understand how we at SureFix operate while sampling our service at minimal cost. 

 

There are two types of repair calls:

 

1-     Normal Call: Shall be scheduled within 48 hours from receipt of call.

2-     Emergency Call: Shall be scheduled within two hours from receipt of call.